The American Express Auto Purchasing Program, a service designed to assist cardholders in finding and purchasing vehicles, will be discontinued effective April 28, 2025. This announcement serves as a crucial update for American Express customers who have utilized or planned to use this program.
As of this date, the American Express car buying program will no longer be available. It’s important to note that any existing offers or price quotations obtained through the program will expire on their originally stated end dates. Users are encouraged to review any pending offers and act accordingly before the program’s termination.
However, there’s a silver lining for purchases already in progress. TrueCar’s Buyer’s Bonus benefits will continue to be honored for reported purchases completed through the American Express Auto Purchasing Program until June 19, 2025. To ensure eligibility for these benefits, it is imperative that purchases made via the program before its decommissioning on April 28, 2025, are reported by calling 1-877-924-2922 within 45 days of the purchase date. This step is crucial for securing any applicable bonuses associated with your recent vehicle acquisition through the Amex Car Buying Program.
For any inquiries regarding the American Express Auto Purchasing Program, please contact their dedicated line at 1-877-924-2922. For questions specifically about your American Express Card account, please reach out to 1-800-528-4800 for assistance.
It is also important to understand the operational framework of this service. TrueCar, Inc. is the entity operating the information website associated with the American Express Auto Purchasing Program. This platform provides data on vehicle pricing, performance, technical specifications, and safety features for both new and used cars. By using this service, users agree to TrueCar’s Terms of Service. It should be noted that while the service aims to provide competitive pricing information, the absolute lowest price is not guaranteed, and service availability may vary by location.
Furthermore, it’s critical to understand that neither TrueCar nor American Express acts as a vehicle broker, seller, or lessor. The vehicles listed through the service are offered for sale by licensed, participating dealerships. These Certified Dealers independently determine their pricing, and the final purchase price is negotiated directly between the buyer and the dealer. Vehicle availability, including options and colors, is subject to the dealer’s current inventory and prior sales.
American Express offers no guarantees regarding vehicle purchases made through this program. The responsibility for fulfilling the benefits associated with the American Express Auto Purchasing Program lies solely with TrueCar and the participating Certified Dealers. Similarly, the opportunity to utilize your American Express Card for a minimum of $2,000 of the purchase price is solely at the discretion and responsibility of the participating Certified Dealer, and is subject to applicable credit limitations. This clarification is essential for managing expectations regarding the amex car buying program and its operational aspects.
