Pacific Gas and Electric (PG&E) CARE Program: Lower Your Energy Bills

Are you struggling to keep up with your energy bills in California? The Pacific Gas and Electric Company (PG&E) understands the challenges faced by many households and offers assistance through the California Alternate Rates for Energy (CARE) program. This initiative is designed to provide significant discounts on your electricity and natural gas bills, making energy more affordable for eligible low-income customers.

Understanding the PG&E CARE Program

The PG&E CARE program is a state-mandated program that offers a substantial discount to qualifying customers. If you are enrolled in CARE, you can receive a 30-35 percent discount on your electric bill and a 20 percent discount on your natural gas bill. These savings can make a real difference in your monthly expenses, freeing up your budget for other essential needs. The program is funded through a surcharge paid by other utility customers, ensuring support for those who need it most.

Eligibility for PG&E CARE

Eligibility for the PG&E CARE program is primarily based on your household income. The program uses income guidelines that are updated annually to reflect changes in the cost of living. As of June 1, 2024, the income limits are effective through May 31, 2025, and are as follows:

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

Beyond income, you may also automatically qualify for CARE if you are enrolled in certain public assistance programs. These programs include:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

If you participate in any of these programs, you are likely eligible for PG&E CARE and should explore the application process.

How to Apply for PG&E CARE

Applying for the PG&E CARE program is straightforward. The easiest way to start is to visit the PG&E website dedicated to the CARE program. You can find detailed information, application forms, and answers to frequently asked questions there: CARE Program Information.

Alternatively, you can contact PG&E directly to request an application form and receive personalized assistance. You can reach them at 866-743-2273.

Application forms are also often available through various community agencies and organizations that assist low-income individuals and families. Checking with local community centers or social services agencies can provide another avenue for obtaining application support.

Exploring the Family Electric Rate Assistance (FERA) Program

If your household income slightly exceeds the CARE program limits, you might still be eligible for assistance through the Family Electric Rate Assistance (FERA) program. FERA offers an 18% discount on your electricity bill. FERA is designed for families who are just above the CARE income threshold but still need help managing their energy costs.

Here are the income limits for the FERA program, effective through May 31, 2025:

Household 250% of Federal Poverty Guidelines (FERA)
3 $64,550
4 $78,000
5 $91,450
6 $104,900
7 $118,350
8 $131,800
Each Additional Person $13,450

If your income falls within these guidelines, contact PG&E to inquire about the FERA program and how to apply.

Take Control of Your Energy Bills with PG&E CARE

The PG&E CARE program and FERA program are valuable resources for California residents struggling with energy costs. By taking advantage of these programs, you can significantly reduce your monthly utility bills and improve your financial stability. Don’t hesitate to reach out to PG&E or visit their website today to learn more and begin the application process. Affordable energy is within reach – explore the PG&E CARE program and start saving now.

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