Effective April 28, 2025, American Express cardholders will no longer be able to utilize the American Express Auto Purchasing Program. This announcement means that the program, designed to assist card members in purchasing vehicles, is being decommissioned. It’s crucial for anyone considering using this service to be aware of the upcoming termination date and how it impacts any potential car purchases.
Any existing offers or price quotations obtained through the American Express Auto Purchasing Program will only be valid until their originally stated expiration dates. Therefore, users should act promptly if they intend to take advantage of any current deals.
Despite the program’s end, TrueCar’s Buyer’s Bonus benefits will still be honored for purchases completed through the American Express Auto Purchasing Program, but only if these purchases are reported by June 19, 2025. This provides a short window for those who have already initiated a purchase to still receive the bonus.
For purchases made via the American Express Auto Purchasing Program before its discontinuation on April 28, 2025, it is imperative to report these transactions within 45 days of the purchase date. Reporting can be done by contacting 1-877-924-2922. This step is necessary to ensure any applicable benefits are processed correctly before the final decommissioning.
If you have any inquiries specifically about the American Express Auto Purchasing Program, please direct your calls to 1-877-924-2922. For all other questions related to your American Express Card account or services, the dedicated customer service line is 1-800-528-4800.
It is important to understand that TrueCar, Inc., the operator of the American Express Auto Purchasing Program website, provides a service that offers pricing and data on vehicles. By using this service, users agree to their Terms of Service. While the service aims to provide helpful information, it’s not a guarantee of the absolute lowest price, and its availability may vary by location.
Neither TrueCar nor American Express functions as a vehicle broker, seller, or leasing agent. The vehicles listed through the service are offered for sale by licensed dealerships. Pricing is set by each Certified Dealer, and the final purchase price is negotiated directly between the buyer and the dealer. Vehicle availability is subject to prior sale and confirmation from the dealer regarding in-stock inventory, including specific options and colors.
American Express does not provide guarantees related to vehicle purchases made through this program. TrueCar and the Participating Dealers are solely responsible for fulfilling the benefits associated with the service. Furthermore, the opportunity to use your American Express Card for a minimum of $2,000 of the purchase price is managed by the participating Certified Dealer and is subject to credit limitations. Cardholders should confirm these details with the dealer during the purchase process.
