Understanding the ALL Kids Program
ALL Kids is Alabama’s comprehensive and low-cost health coverage program designed for children under the age of 19. This invaluable initiative ensures that children in Alabama have access to essential healthcare services, regardless of their family’s income. The program’s benefits are extensive, covering everything from routine check-ups and immunizations to more complex needs like hospitalization and mental health services.
Who is ALL Kids For?
The ALL Kids program is specifically for children who meet certain eligibility requirements. To qualify, children must:
- Meet specific family income criteria
- Be a resident of Alabama
- Be a U.S. citizen or eligible immigrant
- Be under 19 years of age
- Not be currently covered by other health insurance
- Not reside in an institution
- Not be covered by or eligible for Medicaid
What Benefits Does ALL Kids Offer?
ALL Kids provides a wide range of healthcare benefits to ensure children receive the care they need to thrive. These benefits include:
- Preventative Care: Routine check-ups and well-child visits to monitor health and development.
- Immunizations: Vaccinations to protect against preventable diseases.
- Sick Visits: Doctor visits for illnesses and injuries.
- Prescription Medications: Coverage for necessary prescriptions.
- Vision Care: Eye exams and vision services.
- Dental Care: Dental check-ups and treatments.
- Hospitalization: Coverage for hospital stays when needed.
- Mental Health and Substance Abuse Services: Access to vital mental health support and treatment for substance abuse issues.
- And Much More: The program encompasses a broad spectrum of healthcare services to comprehensively address children’s health needs.
Applying for ALL Kids
Applying for ALL Kids is a straightforward process. For detailed information and to apply online, please visit the official Alabama Department of Public Health website: www.alabamapublichealth.gov/allkids.
You can also reach out to ALL Kids Customer Service for assistance at 1-888-373-5437. Applications can be submitted via mail or fax as well (fax: 334-206-3783).
For your convenience, you can download the application in Spanish by clicking here.
Additional appendices in Spanish are also available: Appendix A, Appendix B, Appendix C.
Review the Notice of Privacy Practices for Alabama’s Children’s Health Insurance Program to understand your rights and how your health information is protected.
Se habla Español. Customer service representatives are available to assist Spanish speakers at 1-888-373-5437.
Frequently Asked Questions About ALL Kids
To help you better understand the ALL Kids program, we’ve compiled a list of frequently asked questions:
Household and Eligibility
Who should I include as part of my household?
You should include everyone who physically resides in your home. This includes spouses, step-parents, and step-children.
Should I include people living in my home even if they currently have health insurance?
Yes, if someone in your household currently has health insurance, you must still include them as part of your household on your application.
Who is considered a tax filer?
A tax filer is an individual who files a tax return and does not expect to be claimed as a tax dependent on someone else’s return.
Can an 18-year-old college student apply?
Yes, an 18-year-old college student can apply. However, if the child is a full-time student, parents’ income must be counted when determining eligibility. Keep in mind that coverage ends when the student turns 19.
Can parents apply if they have shared custody?
Yes, parents with shared custody can apply. Documentation detailing custody arrangements may be requested.
Existing Insurance and Coverage
What happens if my child has other insurance?
ALL Kids is designed to provide coverage for children who do not have comprehensive health insurance. A child cannot be approved for ALL Kids if they already have other medical health coverage. Children can have separate vision and/or dental policies and still apply for ALL Kids for medical coverage. If your daughter is pregnant and has other medical coverage that doesn’t include maternity care for dependents, contact ALL Kids customer service at 1-888-373-5437 for guidance.
What if I cancel the other insurance?
ALL Kids provides coverage for children who are not covered by other insurance. There is no waiting period to apply when other coverage has been voluntarily canceled.
Application Process and Timelines
How long will it take to receive insurance cards after submitting an online application?
Once an application is processed and eligibility is determined, insurance cards should be received within 7 to 10 days.
How long will it take to complete the online application?
The time to complete the online application can vary. It may take approximately 45 minutes. It is recommended to complete a paper application beforehand and use it as a guide when filling out the online application. You can print a paper application from the website (Print an Application), pick one up at your local health department, or request one be mailed to you.
Can I apply online for my newborn without a Social Security Number?
Yes, you can apply for coverage for your newborn before receiving a Social Security Number. You can leave the Social Security Number (SSN) blank on the application. As soon as you receive the SSN, call ALL Kids Customer Service at 1-888-373-5437 to update the application.
How often can I apply online?
You can submit an online application once every 30 days.
How long will my child have coverage after being approved for ALL Kids?
Children receive twelve months of coverage with ALL Kids unless they turn 19 or move out of state before the twelve months are over. Coverage must be renewed annually, and premiums must be paid before coverage can be renewed.
Can I apply for ALL Kids for my daughter who is pregnant?
Yes, you can apply for ALL Kids for your daughter while she is pregnant. If your daughter has other health insurance that doesn’t cover maternity care for dependents, contact ALL Kids Customer Service at 1-888-373-5437.
How long does it take to process a paper application after ALL Kids receives it?
Processing times for paper applications vary. Applicants will be notified by mail once the application has been processed.
Premiums and Payments
How do I pay my premium?
You have several convenient options to pay your premium:
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Pay Online Now: Pay Online Now
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Pay by Phone: Phone payments can be made with a credit or debit card by calling ALL Kids at 1-888-373-5437 and selecting option 8. Have your contact ID ready.
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Pay by Mail: You can mail your premium payment to:
ALL Kids P.O. Box 304839 Montgomery, AL 36130-4839
It’s not necessary to pay your child’s premium in full to use healthcare coverage, but it must be paid in full before coverage can be renewed for the following year. Your premium balance can be found on your renewal form.
What should I do if I have not received my renewal notice/application?
Contact ALL Kids Customer Service at 1-888-373-5437.
Other Common Questions
Can I apply for ALL Kids for a child if I am not the legal guardian?
Yes, you can apply for ALL Kids for a child even if you are not the parent or legal guardian if the child resides with you full-time.
Can I apply for ALL Kids for my child who does not live in my home?
To apply for ALL Kids for a child, the child must reside with you in your home.
What do I do if I have not received my child’s ALL Kids card?
Contact ALL Kids Customer Service at 1-888-373-5437.
How do I cancel my child’s ALL Kids coverage?
You can cancel your child’s ALL Kids coverage at any time by sending a written request via fax to 334-206-3783 or by mail to:
ALL Kids P.O. Box 304839 Montgomery, AL 36130-4839
How do I apply for ALL Kids?
You can apply for ALL Kids online or with a paper application. Refer to the “Apply Now” section on the ALL Kids website to submit your application online. You can also mail or fax a paper application. Paper applications can be picked up at local health departments or printed from the website (Print an application).
What do I do if I forgot my username and/or password?
If you forgot your username and/or password, click the “Forgot your Username or Password” link on the application portal. You will need to use the email address or username you used when you created the account. If you created an online account before January 1, 2014, you will need to create a new account.
Are braces covered by ALL Kids?
Orthodontic services (braces) are covered only under limited conditions.
Who provides this health coverage?
ALL Kids contracts with Blue Cross Blue Shield of Alabama and utilizes their preferred provider network.
When does coverage begin?
If approved, coverage will begin on the first day of the month following the date the application was received.
What if I am not a U.S. citizen but my child is?
Your children can receive ALL Kids coverage as long as they meet the ALL Kids eligibility rules, regardless of your citizenship status.
What if my child has a pre-existing condition, disability, or chronic illness?
There are no exclusions for pre-existing conditions under ALL Kids.
What is the best web browser to use when completing the online application?
The online application works best in Google Chrome.
Where can I call for help?
If you have questions or need help completing the application, call Customer Service at 1-888-373-5437. Se habla español.
This comprehensive guide should provide you with a solid understanding of the ALL Kids program and how it can benefit your family. Don’t hesitate to reach out to ALL Kids directly for personalized assistance and to begin the application process.
