The California Alternate Rates for Energy (CARE) program is a vital initiative designed to assist low-income households in California with their energy expenses. If you’re a Pacific Gas and Electric Company (PG&E) customer struggling to manage your utility bills, the CARE program could offer significant relief. This program provides substantial discounts on both electricity and natural gas, making energy more affordable for eligible households.
What is the California Alternate Rates for Energy (CARE) Program?
The CARE program is a state-mandated program that offers a discount of 30-35 percent on electric bills and 20 percent on natural gas bills for income-qualified customers. This discount is designed to help low-income families and individuals maintain essential utility services without facing undue financial hardship. It’s funded by a surcharge on other utility customers’ bills, ensuring that those in need receive the support they require.
For PG&E customers specifically, accessing the CARE program means tapping into a crucial resource for lowering monthly expenses. PG&E, as one of California’s largest utility providers, actively participates in the CARE program to support its eligible customer base.
PG&E CARE Program Benefits
Enrolling in the PG&E CARE program translates directly into lower monthly utility bills. The percentage discounts offered can significantly reduce your energy costs, allowing you to allocate your budget to other essential needs. Beyond the immediate financial relief, participation in CARE ensures continuous access to energy services, contributing to household stability and well-being.
The program is not just about discounts; it’s about providing a safety net for vulnerable households, ensuring they are not disproportionately burdened by energy costs. By making energy more affordable, CARE helps to improve the quality of life for low-income Californians.
PG&E CARE Program Income Guidelines and Eligibility
Eligibility for the PG&E CARE program is primarily based on household income. The income limits are updated annually to reflect changes in the cost of living and are effective until May 31, 2025. Here are the current income guidelines to determine if you qualify for the PG&E CARE program:
| Household Size | Income Eligibility Upper Limit |
|---|---|
| 1-2 | $40,880 |
| 3 | $51,640 |
| 4 | $62,400 |
| 5 | $73,160 |
| 6 | $83,920 |
| 7 | $94,680 |
| 8 | $105,440 |
| Each Additional Person | $10,760 |
| * Effective June 1, 2024 to May 31, 2025 |
Beyond income, you may also be eligible for the PG&E CARE program if you are currently enrolled in any of the following public assistance programs:
- Medicaid/Medi-Cal
- Women, Infants and Children Program (WIC)
- Healthy Families A & B
- National School Lunch’s Free Lunch Program (NSL)
- Food Stamps/SNAP
- Low Income Home Energy Assistance Program (LIHEAP)
- Head Start Income Eligible (Tribal Only)
- Supplemental Security Income (SSI)
- Bureau of Indian Affairs General Assistance
- Temporary Assistance for Needy Families (TANF) or Tribal TANF
Enrollment in these programs automatically qualifies you for CARE, simplifying the application process.
How to Apply for the PG&E CARE Program
Applying for the PG&E CARE program is a straightforward process. PG&E provides multiple avenues for application to ensure accessibility for all customers. Here’s how you can apply:
-
Online Application: The most convenient method is to apply directly through the PG&E website. Visit the PG&E CARE program page for an online application form and detailed instructions.
-
Phone Application: You can request an application form or get assistance with the application process by calling PG&E’s dedicated CARE program line at 866-743-2273.
-
Community Agencies: Application forms are also available through numerous community-based organizations and agencies. These agencies can provide support and guidance throughout the application process.
-
Mail: You can download the application form from the PG&E website, print it, fill it out, and mail it to the address provided on the form.
When applying, ensure you have the necessary documentation ready, such as proof of income or enrollment in a qualifying public assistance program. PG&E aims to make the process as easy as possible, and their website offers helpful FAQs and resources to guide you.
PG&E and the Family Electric Rate Assistance (FERA) Program
In addition to CARE, PG&E also participates in the Family Electric Rate Assistance (FERA) program. FERA is designed for households whose income slightly exceeds the CARE guidelines but still struggle to afford their energy bills. FERA provides an 18% discount on electricity bills for eligible PG&E customers.
Here are the income limits for the FERA program, effective through May 31, 2025:
| Household | 250% of Federal Poverty Guidelines (FERA) |
|---|---|
| 3 | $64,550 |
| 4 | $78,000 |
| 5 | $91,450 |
| 6 | $104,900 |
| 7 | $118,350 |
| 8 | $131,800 |
| Each Additional Person | $13,450 |
If your household income falls within these limits, you may be eligible for the FERA program and should inquire with PG&E about applying.
Contact PG&E for More Information
Navigating energy assistance programs can seem complex, but PG&E is committed to helping its customers understand and access the support available to them. If you believe you may be eligible for the CARE or FERA program, or if you have any questions, don’t hesitate to reach out to PG&E.
Contact PG&E for CARE and FERA program information:
- Phone: 866-743-2273
- Website: PG&E CARE
By taking advantage of the PG&E CARE program, eligible customers can significantly reduce their energy costs and ensure access to essential utility services. Explore your eligibility today and take a step towards energy affordability.
