The American Express Auto Purchasing Program, a service designed to assist cardholders in buying vehicles, is set to conclude on April 28, 2025. This announcement means that the benefits and services offered under the American Express Car Purchase Program will no longer be available after this date. It’s crucial for American Express card members who were considering or in the process of using this program to understand the key deadlines and changes.
Specifically, any price offers or benefits accessed through the American Express car purchase program will expire on their originally stated end dates and will not extend past the decommissioning date. For those who have already made purchases through the program, TrueCar’s Buyer’s Bonus remains applicable for reported purchases completed via the American Express car purchase program until June 19, 2025. To ensure eligibility for these benefits, it is important to report any purchases made through the program, especially those completed close to the deadline.
After April 28, 2025, any purchase made through the American Express car purchase program must be reported within 45 days of the transaction. The method for reporting these purchases is by contacting 1-877-924-2922. This step is essential for cardholders to potentially receive any remaining benefits associated with purchases made before the program’s termination.
It’s important to note that TrueCar, Inc., the operator of the information website associated with the service, and American Express do not act as vehicle brokers, sellers, or lessors. The vehicles listed through the service are offered by licensed motor vehicle dealers, and the final purchase price is determined through negotiations between the buyer and the dealer. American Express does not provide guarantees regarding vehicle purchases, and the fulfillment of program benefits is the responsibility of TrueCar and participating dealers. However, the opportunity to utilize your American Express Card for a minimum of $2,000 of the purchase, subject to credit limitations, remains with the participating certified dealers.
For any inquiries regarding the American Express car purchase program, please contact 1-877-924-2922. For questions related to your American Express Card account, please use the dedicated customer service line at 1-800-528-4800. Cardholders are encouraged to reach out with any concerns or questions before the program’s conclusion to ensure a smooth transition and understanding of how these changes may affect them.
