Care Connect Program: Your Washington State Support System After COVID-19

The COVID-19 pandemic has left a lasting impact on individuals and families. If you or your loved ones are navigating the aftermath of COVID-19, the Care Connect Program in Washington State is here to provide crucial support. This program understands the challenges you may be facing and offers a helping hand to connect you with essential resources in your community.

The Care Connect Program, also known as Care Connect Washington, was established to assist residents affected by COVID-19. Initially focused on immediate needs like food during isolation, the program has expanded to address the longer-term repercussions of the pandemic. Whether you are experiencing long-term health effects from the virus, have lost your job due to illness, or are facing other hardships related to COVID-19, the care connect program is designed to help you regain stability and well-being.

This vital initiative is a partnership between the Washington State Department of Health, nine regional hubs, and a network of over 100 local care coordinators. These dedicated care coordinators are the cornerstone of the care connect program. They take the time to understand your unique situation and needs, acting as navigators to connect you and your family with available support services. This can include assistance with:

  • Housing: Finding stable and affordable housing options.
  • Health Insurance: Accessing or maintaining health coverage.
  • Child Care: Securing reliable and affordable childcare services.
  • Food Assistance Programs: Enrolling in programs like SNAP or WIC to ensure food security.
  • Unemployment Benefits: Navigating the application process for unemployment support.
  • Other Essential Services: Connecting you with a range of resources tailored to your specific circumstances.

The care connect program is committed to providing accessible and culturally sensitive support. Information and assistance are available in your preferred language, ensuring clear and effective communication throughout the process.

Accessing Services Through the Care Connect Program

The care connect program services are available statewide to anyone in Washington State who has been affected by COVID-19. This includes individuals currently experiencing COVID-19 or those who have recovered from it in the past.

To access these services, simply call 1-833-453-0336. Language assistance is readily available to ensure everyone can access the help they need.

Upon calling, you will be connected with the care connect program and a local care coordinator will reach out to you. They will listen to your story, understand your needs, and then guide you towards the resources and services best suited to your situation within your local community.

Regional Hubs of the Care Connect Program

The care connect program operates through regional hubs across Washington State, ensuring localized and community-focused support. Here are the regional hubs and the counties they serve:

East Region

  • Hub: Better Health Together
  • Counties Served: Adams, Ferry, Lincoln, Pend Oreille, Spokane, and Stevens counties.

King County

North Central Region

North Region

North West Region

Pierce County

South Central Region

  • Hub: Greater Health Now
  • Counties Served: Kittitas, Walla Walla, Whitman, Columbia, Garfield, Asotin, Yakima, Benton, and Franklin counties.

Southwest Region

West Region

  • Hub: CHOICE
  • Counties Served: Cowlitz, Wahkiakum, Pacific, Grays Harbor, Mason, Thurston, and Lewis counties.

Frequently Asked Questions About the Care Connect Program

Am I eligible for the Care Connect Program services?

Yes, if you have been affected by COVID-19, you are eligible. This includes individuals currently sick or those who have had COVID-19 in the past.

What kind of assistance can I expect from the Care Connect Program?

Your local care coordinator will work with you to understand your specific needs and connect you with relevant local resources. This may include support with healthcare, housing, childcare, unemployment benefits, food assistance, and more. Services vary by region, and the care connect program ensures you receive information in your preferred language, free of charge.

How quickly can I receive assistance through the Care Connect Program?

Care coordinators strive to provide assistance within one day of receiving your referral, ensuring timely support.

How is my personal information protected by the Care Connect Program?

Your privacy is paramount. Your care coordinator will only use the information you share to understand your needs and connect you with essential services. All information is kept confidential, and personal health information is not shared without your consent.

The Care Connect Program is a vital resource for Washington State residents recovering from the impact of COVID-19. If you need support, do not hesitate to call 1-833-453-0336 and take the first step towards recovery and stability with the help of the care connect program.

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