The Affordable Connectivity Program (ACP), a crucial initiative that provided affordable internet access, has officially concluded due to the cessation of congressional funding as of June 1, 2024. This announcement serves as a vital update for households that relied on this program for essential internet services needed for work, education, healthcare, and various daily activities. It is imperative for consumers to be aware of the program’s end and to be vigilant against potential misinformation circulating online.
The Federal Communications Commission (FCC) has issued a consumer advisory regarding websites that may still be advertising the ACP or collecting personal information for ACP enrollment, even after the program’s termination. It has come to the FCC’s attention that some internet service providers and other online platforms have not yet updated their websites and marketing materials to reflect the ACP’s end. These outdated sites may mislead consumers into believing they can still enroll in the program and receive the associated benefits. Worse still, some of these deceptive websites continue to gather personal data from individuals seeking ACP enrollment.
To protect yourself from potential scams and identity theft, the FCC urges extreme caution. If you encounter any website claiming to offer ACP benefits or requesting personal information for ACP enrollment, it is crucial to file a complaint immediately through the FCC’s Consumer Complaint Center at fcc.gov/complaints. This action will help the FCC track and address these misleading practices and safeguard other consumers.
For individuals who may have already entered personal information, such as social security numbers, credit card details, or bank account information, on a website purporting to offer ACP enrollment after February 8, 2024, immediate action is necessary. Visit IdentityTheft.gov to access specific guidance and steps to take based on the type of information you may have shared. This resource provides essential tools and advice to mitigate the risks of identity theft and financial fraud.
Households previously enrolled in the Affordable Connectivity Program are strongly advised to carefully examine communications from their internet service provider and the Universal Service Administrative Company (USAC). USAC, the administrator for the ACP, will be sending out official notices regarding the program’s conclusion and its impact on internet services and billing. These notices will provide critical details about any changes to service terms, costs, and options available moving forward.
Furthermore, it is recommended that ACP households directly contact their internet service provider to gain a comprehensive understanding of how the program’s end will affect their specific internet service and monthly bill. Open communication with your provider is key to ensuring a smooth transition and avoiding any unexpected disruptions or charges.
For further verified information regarding the conclusion of the ACP, please refer to the official website: AffordableConnectivity.gov. This website serves as a central resource for accurate updates and information about the program’s status and related consumer guidance.
The Affordable Connectivity Program played a vital role in bridging the digital divide, ensuring that eligible households could afford the broadband internet necessary for full participation in modern society. It provided a monthly discount of up to $30 for internet service, and up to $75 per month for households on Tribal lands. Additionally, the program offered a one-time discount of up to $100 towards the purchase of a computer or tablet. These benefits were limited to one monthly service discount and one device discount per household, making a significant impact on affordability and access.
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