Blue Cross Coordinated Care Program: Your Personalized Health Support System

The Blue Cross Coordinated Care Program is a comprehensive and personalized support system designed for Blue Cross Blue Shield of Michigan members who have received a special invitation. This innovative program offers a unique approach to healthcare management, placing you at the heart of your health journey without any extra cost. If you’ve been invited to join, the program connects you with a dedicated registered nurse, forming part of your extended care management team. To enhance this connection and provide readily accessible resources, the Blue Cross Coordinated Care app is available, bridging the gap between you and your nurse virtually.

This app is specifically tailored for invited members like you, offering a range of features to actively participate in your health management:

  • Secure Nurse Chat: Communicate directly and confidentially with a registered nurse through secure messaging within the app. This feature allows you to ask questions, seek guidance, and receive personalized support without needing to schedule phone calls.
  • Medication and Appointment Reminders: Stay organized and on top of your health schedule by setting up reminders for medications and upcoming appointments. This proactive tool helps ensure you never miss a dose or an important healthcare visit.
  • Health and Wellness Progress Tracking: Monitor your health journey and overall well-being directly within the app. Track key metrics, observe trends, and gain insights into your progress over time, empowering you to stay motivated and engaged.
  • Goal-Oriented Tasks and Checklists: Receive encouraging messages, practical checklists, and daily tasks designed to help you achieve your health goals. This structured approach breaks down complex health objectives into manageable steps, fostering a sense of accomplishment and forward momentum.
  • Personalized Health Education: Access customized educational resources aimed at improving your health knowledge and understanding of your conditions. Empower yourself with information to make informed decisions and actively participate in your care.

The Blue Cross Coordinated Care program aims to provide all-encompassing, personalized support, ensuring members are central to their healthcare experience. For certain care programs, BCBSM Coordinated Care integrates with Apple Health, particularly for features like step tracking. It’s important to remember that while the app offers valuable support and educational resources, it is designed to complement, not replace, professional medical advice. Always consult with your doctor before making any medical decisions. If you are enrolled in a program that supports it, you may be able to connect a glucometer to share readings with your care team. However, any changes to your diet, exercise, or treatment plan should always be discussed and approved by your physician.

Wellframe, an independent company, provides the BCBSM Coordinated Care mobile app and supports Blue Cross Blue Shield of Michigan in delivering this program.

© 1996-2025 Blue Cross Blue Shield of Michigan and Blue Care Network.

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