Dealing with car repairs after an accident can be stressful, especially when unexpected bills arise. Many consumers are unaware that even with auto insurance coverage, a repair shop might charge more than their policy covers, leading to what’s known as balance billing. This can leave you with out-of-pocket expenses beyond your deductible. However, MAPFRE Insurance offers a solution designed to streamline the repair process and eliminate these unwelcome surprises: the CAR EZ® Program.
MAPFRE’s CAR EZ® Program is specifically designed to provide a hassle-free experience when you need to file an auto claim. By choosing this program, you gain access to a network of preferred auto body repair shops that work directly with MAPFRE to establish a pre-agreed repair cost. This collaboration ensures transparency and prevents unexpected charges. When you opt for CAR EZ, you benefit from having your repair managed by a top-tier shop and a dedicated MAPFRE licensed appraiser. Crucially, the program guarantees that your repair will be completed at an agreed-upon price, encompassing labor rates and all necessary work. It’s worth noting that a deductible might still apply, depending on your policy and the accident details. Furthermore, the quality of the repair is guaranteed for as long as you own your vehicle, providing lasting peace of mind.
Beyond financial clarity and quality assurance, the CAR EZ® Program offers a range of additional benefits to make the repair process as convenient as possible. These include:
- Prompt Contact: Expect to be contacted within 24 hours of initiating your claim, ensuring swift action and support.
- Vehicle Pick-up Arrangement: To minimize disruption to your schedule, the program facilitates vehicle pick-up from your location.
- Rental Car Coordination: If your policy includes rental car coverage, CAR EZ will coordinate arrangements to keep you mobile while your car is being repaired.
- Complimentary Vehicle Cleaning: As a finishing touch, your vehicle will be thoroughly cleaned before it’s returned to you, adding an extra layer of care and convenience.
- Dedicated Customer Service: Throughout the entire repair journey, you’ll receive exemplary customer service, ensuring a smooth and supported experience.
Choosing a repair shop outside of the MAPFRE preferred network means these guarantees and benefits may not apply. MAPFRE cannot ensure the repair quality or that the shop will adhere to the appraised cost if you choose an out-of-network option. Consequently, in addition to your deductible, you might be billed directly for repair costs exceeding your insurance coverage.
To fully understand how the CAR EZ® Program can simplify your post-accident repair process and prevent balance billing, it’s best to speak with an independent agent. They can provide detailed information about CAR EZ and how it integrates with your MAPFRE auto insurance policy. If you’re not currently a MAPFRE customer, consider getting a quick, no-obligation car insurance quote today to discover potential savings and the advantages of the CAR EZ® Program.
