Navigating the complexities of Medicare can be daunting for beneficiaries. In Georgia, the GeorgiaCares program stands as a dedicated public-private partnership, ensuring that every Medicare beneficiary in the state has access to clear, reliable information and assistance. GeorgiaCares is committed to eliminating uncertainty and confusion surrounding the services offered by federal and state health insurance programs.
This invaluable program empowers Medicare recipients to thoroughly understand their healthcare options. Trained GeorgiaCares counselors provide free, personalized support to individuals aged 65 and older, as well as qualified individuals with disabilities under 65 who are enrolled in Medicare. This crucial service ensures that beneficiaries can access expert guidance without incurring additional costs to comprehend their benefits.
Through the State Health Insurance Assistance Program (SHIP), GeorgiaCares delivers individual counseling, comprehensive education, and extensive outreach to Medicare beneficiaries throughout Georgia. SHIP is designed to help beneficiaries confidently navigate the landscape of Medicare health and drug plans. This includes in-depth assistance with understanding Medicare Supplement Insurance, prescription drug coverage, Medicare Advantage Plans, long-term care insurance, and various other health insurance coverage avenues.
Furthermore, GeorgiaCares administers the Senior Medicare Patrol (SMP) program. SMP plays a vital role in educating Medicare beneficiaries on safeguarding their personal information and proactively identifying and reporting potential errors, instances of fraud, and abuse within the healthcare system.
Last year alone, GeorgiaCares successfully reached 99,817 individuals through SHIP and SMP outreach and educational initiatives. The program’s effectiveness is significantly amplified by its network of 238 dedicated volunteers working in collaboration with Area Agencies on Aging and the Georgia Legal Services Program.
GeorgiaCares is expertly administered by the Georgia Department of Human Services Division of Aging Services. For those seeking further information about the GeorgiaCares program and the array of services available to older Georgians and their families, please visit the DHS Division of Aging Services website at www.aging.ga.gov or contact their toll-free helpline at 1-866-552-4464 and select Option 4 to connect with a Medicare counselor.
