The Connecting Care Program (CCP) stands as a vital partnership between the Cumberland County Department of Public Health and the Department of Social Services. This initiative is strategically designed to tackle the social determinants of health, aiming to significantly improve health outcomes and overall well-being for individuals and families within the community.
Comprehensive Support Services Offered
The program deploys dedicated teams comprising case managers, public health educators, and community social services assistants. These teams are mobilized to support individuals and families grappling with various challenges, including health issues, food and housing insecurity, unmet social or emotional needs, and unemployment. To ensure holistic care, each team has access to a consulting nurse and nutritionist.
Services are delivered through personalized case management and care coordination, offered in person (at home or in office), via telephone, or virtually for maximum accessibility. The core services include:
- Healthcare Navigation: Diligent follow-up on healthcare discharge plans and seamless coordination with public health and community resources for diverse needs.
- Resource Connection: Assistance in accessing vital resources related to healthcare, housing solutions, educational opportunities, and employment readiness programs.
- Benefit Application Support: Guidance and support in applying for essential food and nutrition benefits (like food stamps), Medicaid, childcare subsidies, and other relevant assistance programs offered by the Cumberland County Department of Social Services.
- Personalized Support Plans: Empowering families and individuals through support in implementing tailored case management plans, ensuring they can achieve their desired health and well-being goals.
The connecting care program is committed to providing sustained support to individuals and families until demonstrable improvements and stabilization are achieved in their overall health and well-being.
Eligibility and Referral Information
Residency in Cumberland County is the primary eligibility criterion for accessing the connecting care program services.
Referrals to the program can be conveniently made through UniteUs (NCCARE 360) platform. Alternatively, referrals and inquiries can be directed via email at:
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