For customers enrolled in the Cps Critical Care Program, it’s vital to understand important information regarding service expectations during emergencies. While CPS Energy is dedicated to providing reliable electricity and natural gas, it’s crucial for program participants to be aware of service limitations, especially when it comes to guaranteed availability during critical situations.
Recognizing Service Limitations: Electricity and Natural Gas Assurance
It is important to acknowledge that CPS Energy cannot guarantee an uninterrupted supply of electricity and natural gas. External factors and unforeseen events, such as severe weather conditions or widespread emergencies, can impact service delivery. For individuals relying on life-sustaining medical equipment, understanding this limitation is paramount for safety and preparedness.
Proactive Emergency Planning: Your Family’s Safety First
Waiting for an emergency to strike is not an option. Creating a comprehensive family emergency plan is a proactive step every household should take, and it’s especially critical for those in the Critical Care Program. This plan should address potential power outages and other emergency scenarios.
A key component of your emergency plan, particularly if you depend on electricity-powered medical devices or refrigerated medications, is consulting with your physician. Discuss backup power solutions, alternative medication storage, and other necessary precautions based on your specific medical needs.
Valuable resources for developing your family emergency plan are readily available. The website ready.gov/plan offers extensive guidance and ideas to help you create a robust and personalized emergency strategy.
Leveraging the State of Texas Emergency Assistance Registry (STEAR)
To further enhance emergency preparedness, consider registering with the State of Texas Emergency Assistance Registry (STEAR). This program, managed by the Texas Division of Emergency Management, is a free service designed to connect individuals with available resources during emergency events.
By registering with STEAR, you provide local emergency planners and responders with crucial information about your needs within the community. This can facilitate more effective and targeted assistance during emergencies. You can find more information and register directly through the STEAR website at www.tdem.texas.gov/stear.
Important Note Regarding STEAR: The link to the State of Texas Emergency Assistance Registry is provided purely as an informational resource. CPS Energy’s provision of this link does not constitute an endorsement or approval of any products or services found on the STEAR website. CPS Energy assumes no responsibility for the accuracy, legality, or content of the external STEAR site or any subsequent links. For any questions or concerns regarding the STEAR website’s content, please contact the external site directly.
Need More Information? Contact CPS Energy
For further details regarding the Critical Care Program and emergency preparedness, please do not hesitate to contact CPS Energy directly at (210) 353-2222. Taking proactive steps today can significantly enhance your safety and well-being during potential emergencies.
