In the fast-evolving automotive repair industry, efficiency and precision are paramount. Elitek Vehicle Services, formerly under the brands Elite Electronics and VeTech Automotive Electronics and part of LKQ, has emerged as the largest independent provider of mobile, on-site vehicle services in the U.S. Now, Elitek is taking its service offerings a step further by integrating Mobile Car Remote Programming to meet the growing demands of automotive collision and mechanical repairers, as well as national fleets.
This expansion signifies a major leap in diagnostic services. Elitek is now a comprehensive solution provider, extending its capabilities beyond mobile diagnostics and repair to include cutting-edge remote automotive diagnostics and programming. Repair facilities can now rely on a single, trusted partner – Elitek – for all their diagnostic service requirements, streamlining operations and enhancing service delivery.
Streamlining Repair Processes with Remote and Mobile Expertise
Elitek’s integrated approach offers a seamless two-step process designed to maximize efficiency and minimize downtime for repair shops:
STEP #1 – Remote Diagnostics & Programming:
The process begins with the convenience of remote diagnostics. Shop technicians can easily connect an OBDII device to the vehicle, establishing a remote link to Elitek’s expert call center. Supported by Elitek’s centralized diagnosticians, technicians can perform comprehensive diagnostic scans. This initial step includes generating detailed scan reports and, crucially, enabling mobile car remote programming when necessary. This remote service is then invoiced, ensuring a transparent and straightforward process.
STEP #2 – Mobile Diagnostics and On-site Services:
Should the initial remote diagnostics identify the need for further on-site intervention, Elitek’s mobile service units are readily deployed. Equipped with a vast array of OEM software, specialized tools, and staffed by certified technicians, these mobile units can handle complex repairs, including ADAS calibrations and mechanical work. This mobile capability ensures that any issue, from advanced system calibrations to routine mechanical repairs, is addressed promptly and professionally.
Alt Text: Technician using OBDII device for mobile car remote programming diagnostics
The Benefits of Mobile Car Remote Programming for Repair Shops
The increasing sophistication of vehicle technology translates to more complex repair procedures. Elitek’s pioneering combination of remote and mobile diagnostic services positions them as an invaluable partner for the repair community. By offering both mobile car remote programming and on-site support, Elitek helps shops:
- Reduce Cycle Times: Faster diagnostics and programming mean vehicles are repaired and returned to customers quicker.
- Minimize Rental Terms: Expedited repair processes help reduce the duration customers need rental vehicles.
- Improve Customer Service: Efficient and comprehensive service enhances the overall customer experience, building trust and loyalty.
Elitek’s extensive inventory of OEM diagnostic tools and broad service portfolio – encompassing mechanical, AC service 1234YF, module programming, and electrical repairs – further solidifies its position as a leader in automotive diagnostic solutions.
Alt Text: Elitek mobile service van delivering on-site automotive repair and remote programming support
Leadership Perspectives
Terry Fortner, LKQ’s North America Vice President of Sales and Marketing, emphasizes the significance of this expanded offering: “With the formation of Elitek, LKQ now provides the most comprehensive diagnostic services in the repair industry. Elitek is the premier provider of both remote and mobile diagnostic services. This expanded offering allows us to be more responsive to our customers, including those outside of our current mobile servicing locations.”
Don Smith, Director of Elitek’s Remote Division, echoes this customer-centric approach: “Our goal is to continue to provide superior customer service. With the addition of remote services, we can be more responsive to a broader range of customers. And with LKQ’s Promise of Calibration, customers have the additional peace of mind in knowing that Elitek will stand behind the work performed.”
LKQ’s Promise of Calibration: Ensuring Trust and Quality
LKQ Corporation reinforces its commitment to quality and customer satisfaction through its “Promise of Calibration.” This warranty assures that all recycled OE, reconditioned OE, KeysIQ, and aftermarket parts and glass purchased from LKQ and installed on private passenger vehicles are suitable for ADAS component calibration when systems are operating correctly. Furthermore, when calibrations are performed by Elitek, LKQ provides full indemnification, offering unparalleled confidence to all stakeholders in the repair process. This commitment benefits repair shops, insurers, and vehicle owners alike, setting LKQ and Elitek apart as a trusted and comprehensive service provider.
For further information on Elitek’s mobile car remote programming capabilities or to inquire about remote scanning devices, please contact Don Smith at [email protected], visit https://elitekauto.com, or call 888-8-ELITEK.
About LKQ Corp.
LKQ Corporation (www.lkqcorp.com) is a leading provider of alternative and specialty parts for vehicle repair and accessorization, with operations across North America, Europe, and Taiwan. LKQ offers a comprehensive range of OE recycled and aftermarket parts, systems, components, equipment, and services for automobiles, trucks, recreational, and performance vehicles.
