San Diego Gas and Electric CARE Program: Lowering Your Energy Bills

Are you a San Diego resident looking for ways to reduce your energy expenses? The San Diego Gas and Electric (SDG&E) CARE program, also known as the California Alternate Rates for Energy program, is designed to help income-qualified households save significantly on their monthly utility bills. This program offers substantial discounts on both electricity and natural gas, making energy more affordable for those who need it most.

Understanding the SDG&E CARE Program

The CARE program is a state-wide initiative in California that provides financial assistance to eligible low-income customers. For SDG&E customers, this translates into a discount of 30-35 percent on your electric bill and a 20 percent discount on your natural gas bill. These discounts can make a real difference in managing household budgets and ensuring access to essential energy services. Funded through a surcharge paid by other utility customers, CARE is a vital resource for San Diego communities.

Who is Eligible for SDG&E CARE?

Eligibility for the SDG&E CARE program is primarily based on household income. If your total household income falls at or below the limits specified in the table below, you are likely eligible to enroll. These income guidelines are updated annually to reflect changes in the cost of living.

CARE Income Guidelines*
Household Size
1-2
3
4
5
6
7
8
Each Additional Person
* Effective June 1, 2024 to May 31, 2025

Beyond income, you may also qualify for CARE if you or a member of your household is enrolled in certain public assistance programs. These programs include:

  • Medicaid/Medi-Cal
  • Women, Infants and Children Program (WIC)
  • Healthy Families A & B
  • National School Lunch’s Free Lunch Program (NSL)
  • Food Stamps/SNAP
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Head Start Income Eligible (Tribal Only)
  • Supplemental Security Income (SSI)
  • Bureau of Indian Affairs General Assistance
  • Temporary Assistance for Needy Families (TANF) or Tribal TANF

Enrollment in any of these programs automatically makes you eligible for the SDG&E CARE discount, simplifying the application process.

How to Apply for the SDG&E CARE Program

Applying for the SDG&E CARE program is straightforward. You can start by visiting the SDG&E website dedicated to customer assistance programs. This website provides detailed information about CARE and other support options. You can also download the application form directly from their site or request one to be mailed to you.

For direct assistance and to request an application form, you can contact SDG&E directly:

Phone Numbers and Websites for Energy Assistance Programs
Utility
SDG&E

Calling SDG&E at 800-411-7343 is a quick way to get your questions answered and receive guidance on the application process. Their customer service representatives can provide information specific to your situation and help you understand the required documentation.

Exploring the Family Electric Rate Assistance (FERA) Program

If your household income slightly exceeds the CARE program limits, you might still be eligible for assistance through the Family Electric Rate Assistance (FERA) program. FERA offers a lower discount of 18% on your electricity bill. This program is also available to SDG&E customers and serves as a safety net for families who are just above the CARE income thresholds but still need help managing energy costs.

Household 200% of Federal Poverty Guidelines (CARE/ESAP) +1 250% of Federal Poverty Guidelines (FERA)
3 $51,641 $64,550
4 $62,401 $78,000
5 $73,161 $91,450
6 $83,921 $104,900
7 $94,681 $118,350
8 $105,441 $131,800
Each Additional Person $10,760 $13,450

Contact SDG&E to inquire about FERA and determine if your household qualifies. They can provide detailed income guidelines and application information for this program as well.

Take Advantage of SDG&E CARE

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