When it comes to maintaining your Toyota Matrix, the Engine Control Unit (ECU) is a critical component. At cardiagnostictool.store, we understand the importance of reliable parts and offer a lifetime warranty on our Toyota Matrix Car Ecus to give you peace of mind. This page outlines our warranty and return policies to ensure a smooth and transparent process.
Lifetime Warranty Coverage on Toyota Matrix ECUs
We stand behind the quality of our Toyota Matrix car ECUs with a lifetime warranty. This warranty reflects our commitment to providing durable and dependable parts. It covers defects in materials and workmanship under normal use for the lifetime of the product.
What Our Warranty Covers
Our lifetime warranty for Toyota Matrix ECUs covers the replacement of the unit in case of functional failure due to manufacturing defects. This ensures that you are protected against unexpected issues that may arise from the ECU itself.
What Isn’t Covered Under Warranty
While we offer comprehensive coverage on the ECU itself, it’s important to note that our warranty does not extend to certain associated costs. Specifically, we are not responsible for any labor charges related to the installation or removal of the ECU. This also includes any fees from locksmiths or key programming services that may be required. Under no circumstances will cardiagnostictool.store reimburse for labor, locksmith fees, or any other associated service costs. By purchasing from us, you acknowledge and agree that our liability is strictly limited to the price of the Toyota Matrix car ECU. We are not liable for any consequential damages or injuries resulting from the use of our products.
Easy and Straightforward Returns Process
We aim to make returns as hassle-free as possible. However, to ensure a smooth process, please adhere to the following guidelines:
Conditions for Authorized Returns
To be eligible for a return, the Toyota Matrix car ECU must be in its original condition. It is also mandatory to obtain a Return Merchandise Authorization (RMA) before sending the unit back. Returns without an RMA will be considered unauthorized.
Handling of Unauthorized Returns
Any Toyota Matrix car ECU returned without prior RMA will be classified as an unauthorized return. These returns will not be processed immediately and will be held for a period of 45 days from receipt. If the unauthorized return remains unclaimed or an RMA is not obtained within this 45-day period, we reserve the right to dispose of the unit.
Inspection of Returned Electrical Parts
All our Toyota Matrix car ECUs are rigorously tested before they are shipped to ensure they are in perfect working order. Upon return, every unit will undergo a thorough inspection. We will check for signs of burnt components, physical damage, and water damage. Please be aware that the processing time for returns may be longer than our standard order processing times, as each return requires careful evaluation.
Conditions That Void the Lifetime Warranty
The lifetime warranty on your Toyota Matrix car ECU will become void if the returned item shows any indication of the following:
- (a) Burnt Components: Evidence of electrical overload or damage.
- (b) Physical and/or Water Damage: Any physical breakage, cracks, or signs of water ingress.
- (c) Misuse, Abuse, or Unauthorized Modifications: Damage resulting from improper installation, usage outside of intended purpose, alterations, or tampering.
- (d) Vehicle Collision: Damage caused by the vehicle being involved in an accident.
- (e) Security Seal Tampering: If the security seal on the ECU is removed, broken, or damaged, the warranty is void.
Warranty Activation and Fees
To activate the lifetime warranty, you must register your purchase within 20 days of receiving your Toyota Matrix car ECU. Returns are subject to a 20% restocking fee. For programmed ECUs, there is an additional $85 non-refundable programming fee. If your purchase included keys, a further $90 non-refundable key fee will apply to returns.
Timeframes and Options for Returns
Understanding the timeframe for returns is crucial:
30-Day Money Back Guarantee
For a full refund, returns must be received by us within 30 days from the date you received your Toyota Matrix car ECU. This 30-day period is strictly enforced, with no exceptions.
Options After 30 Days: Exchange or Store Credit
Returns received after the 30-day money-back period are still eligible for exchange or store credit. Store credit may be subject to return fees if the ECU is found to be without defect, as determined solely by cardiagnostictool.store.
Requirement for Return of Allegedly Defective Units
We reserve the right to request that you return any unit claimed to be faulty or defective for testing before a replacement is issued. The return shipping costs for such units are the responsibility of the buyer. No replacement ECU will be shipped until we receive and inspect the returned unit.
No Reimbursement for Ancillary Expenses
cardiagnostictool.store will not reimburse any expenses incurred in connection with a potentially faulty ECU. This includes, but is not limited to, locksmith fees, diagnostic charges, rental car costs, storage fees, dealership charges, or third-party reprogramming fees.
International Orders and Associated Fees
For international orders of Toyota Matrix car ECUs, please be aware that cardiagnostictool.store is not responsible for any tariffs, taxes, or import carrier fees imposed by your country. The buyer assumes full responsibility for these charges at the time of purchase. If a package is refused upon delivery due to these fees, no refund will be issued.
Governing Law and Jurisdiction
This transaction is deemed to have taken place in the State of New York, and all aspects of the transaction, including validity, interpretation, and performance, are governed by the laws of New York. Any disputes arising from or related to this transaction will be subject to the exclusive jurisdiction and venue of the courts in Nassau County, New York.
Warranty Exhaustion and Agreement to Terms
Please note that the lifetime warranty is exhausted after one claim. By proceeding with your purchase, you acknowledge, understand, and agree to all the terms and conditions outlined herein, which are binding and controlling.
We are committed to providing you with high-quality Toyota Matrix car ECUs and clear, fair warranty and return policies. If you have any questions, please do not hesitate to contact our customer service team.
